Get in Touch

We'd love to hear from you. Our team is always ready to help.

Let's start a conversation

Whether you have a question about an order, a product, or just want to say hello — we're here for you. Response time is typically under 2 hours.

Email Us support@luxemarket.in
hello@luxemarket.in
Call Us +91 98765 43210
Mon–Sat, 10am–7pm IST
Visit Us LuxeMarket HQ, Bandra West
Mumbai, Maharashtra 400050

Send us a message

Frequently Asked Questions

How do I track my order?
Once your order is placed, you can view real-time status in your dashboard under "My Orders". You'll also receive email updates at each stage.
What is the return policy?
We offer hassle-free 30-day returns on all items in original condition. Just initiate a return from your dashboard and we'll arrange pickup.
How do I use a coupon code?
During checkout, you'll be prompted to enter your coupon code. Enter it in the coupon field and the discount will be applied automatically to your order total.
Is my payment information safe?
Absolutely. We use industry-standard encryption and never store your card details on our servers. All transactions are processed securely.
How does OTP login work?
Instead of passwords, we send a one-time 6-digit code to your registered email. This is more secure than traditional passwords and can't be phished.
Do you offer free shipping?
Yes! Orders over ₹999 qualify for free shipping across India. For orders below that, a flat ₹99 shipping fee applies.